The Department of Health has launched a new electronic training tool which will help all those involved in assessment and decision making around NHS Continuing Healthcare (CHC).

The E-Learning tool was developed by staff working within this complex policy area from the NHS, adult social care and patient representative groups. Two members of CCG’s CHC team have authored modules.

The tool is free to use and is designed to be intuitive and flexible so that health and social care staff can easily register and undertake training at a time and place that suits them. It is also free and accessible for other individuals, organisations and patient charities that are directly involved in the NHS Continuing Healthcare process.

The e-learning covers nine modules:

  • Introduction to NHS Continuing Healthcare

  • Core Values and Principals of NHS Continuing Healthcare

  • Referral to NHS Continuing Healthcare

  • Multi-disciplinary assessment and completing a Decision Support Tool

  • Decision making in NHS Continuing Healthcare

  • Dispute Resolution

  • Independent Review Panel and Parliamentary Ombudsmen

  • Transition for Children

  • Personal Health Budgets

This is applicable to all NHS staff with the following e-mail endings:;;;;

Please note that any e-learning modules you undertake are in addition to your mandatory NHS online training, which is available via the National Skills Academy.

This is applicable to all local authority staff with a e-mail ending.

For staff working in the independent sector in care homes or domiciliary providers

To register you will need to e-mail with the following information:

Subject Line: Access to NHS CHC E-Learning.

Body: first name, surname, job title, organisation, e-mail.

Additional local support training will be available in the future and details of this will be advertised in due course.