With NHS services experiencing significant levels of demand, people living in and visiting Dorset are being urged to choose the right care to ensure they receive the most appropriate treatment and to help reduce unnecessary pressures.

Pharmacies offer a lot more than just a place to collect a prescription – they can advise you on how to treat a variety of minor illnesses or conditions. Pharmacies in Dorset have private consultation rooms so you can speak in confidence and you will be advised if you need to see a GP. There are over 150 in Dorset alone so there will always be one nearby.

If you need urgent care for issues that aren’t life threatening, such as a sprain, minor burn or skin infection, download the WaitLess app or visit www.nhs.uk to find your nearest Minor Injuries Unit or Urgent Treatment Centre before heading to A&E.

The WaitLess app gives accurate wait time and combines this information with travel time, allowing people with minor injuries to make an informed choice about where to get treatment.

WaitLess is available on both Android and Apple devices.

If you or someone you are with finds themselves in a life-threatening situation call 999 and ask for an ambulance. You will be taken to most appropriate place for your needs which in some case may not be your nearest hospital.

If you’re affected by a mental health issue, talk to your GP. You can call NHS 111 to access the GP out of hours’ service over any upcoming bank holidays. If you’re already a service user, directly contact your Community Mental Health Team.

Find more details of local services.