Lifeboat Quay Medical Centre opened today – the new home for patients and staff who have previously been registered with or worked at Carlisle House Surgery in Poole.

The new purpose-built Medical Centre which can accommodate up to 13,500 patients features state of the art facilities including ten clinical rooms along with a bespoke interior that is designed to be dementia friendly.

Access for patients and visitors will be improved with up to 84 available parking spaces on site and a bus stop within a short distance of the surgery.

The Practice was opened to patients on Monday 2nd September.  Both NHS Dorset CCG and NHS England have made significant investment into the site and facilities.

Practice Manager Jill Tobin said “We are absolutely delighted to be opening the new practice at Lifeboat Quay both on time and within budget which is great news for everyone involved.

We recognise that this is a major change, which some people may be hesitant about, but we would like to reassure everyone that along with the fantastic new facilities some things will remain the same – the team, the services and the friendly welcome.”

Lifeboat Quay Medical Centre will retain the same phone number as Carlisle House so patients can use the same details to make appointments and there is no need for patients to re-register with the new practice.

Ian Biggs, South West Director of Primary Care, NHS England and Improvement: “We are delighted to be investing in this new surgery improving access for patients with more modern facilities and fortifies our continuing investment in general practice.”

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