Feedback December 2018

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GP Patient Participation Groups (PPGs)

Introducing your new dedicated PPG contacts

Need help with your recruitment days and PPG projects? We are pleased to announce that we have two new members of staff starting work in January whose roles will be to support the development of a stronger network of PPGs.

Jim Gammans and Gill Foott introduced themselves at the November PPG networking event in Weymouth and are keen to get started in their new roles. Jim currently works in our Continuing Healthcare Team and formerly worked in a very public-facing role for Age UK. Gill has worked at Dorset County Hospital for many years, most recently organising public governor activities. They’ll both be working closely with our Primary Care Team and will be getting out and about soon after they arrive. They have already got visits to some PPG groups booked into their diaries. One of their key aims will be to help PPGs work more closely together in their localities. Do get in touch with us at communications@dorsetccg.nhs.uk if you’d like to meet them.

Our November PPG Networking Events – what you thought

We’ve received some great feedback following our November PPG events. Our Digital Dorset and Dorset Domiciliary Care Speakers went down well with most people. Many of you said the opportunity to meet and share ideas with fellow PPG representatives was invaluable. You also indicated your preferences for speakers for our next events (which we are planning for May 2019) and asked for more time to hear about the work of fellow PPGs. We’ll work on delivering what you’ve asked for and look forward to seeing you at our May events which Gill and Jim will be running.

National Association of Patient Participation (NAPP)

Is your PPG a member of NAPP? You may want to take a look at their website and discuss membership with your Practice Manager. The site offers great advice and tips to develop PPGs.

Get Involved

Your feedback needed on your visits to Minor Injuries Units since January 2018

Please complete our survey to tell us about your experience of using our Minor Injuries Units since January 2018. We are currently considering how best to deliver urgent care services in Dorset and need to understand how you decided which service to use for yourself, your child, or a person you care for.

Fit for my future – towards a healthier Somerset

Somerset CCG and Somerset County Council are working with acute health providers to design a new integrated health and care service model for the county. It’s an extensive programme covering acute and and emergency services, planned care and long term conditions, mental health, and maternity and children’s services. This autumn they’re holding a series of drop-in sessions at various locations across Somerset to engage with communities and service users on the need for change and the emerging ideas of how the services might look in the future. If you would like to know more about the Fit for my Future programme, follow this link to learn more about what’s being considered – https://www.fitformyfuture.org.uk/. There will be opportunities for Dorset residents living in areas that receive service from  Somerset to have their say during 2019. We will promote these in this newsletter.

Interested in helping people in your community who experience mental well-being challenges?

Dorset Mind would like to hear from your, especially if you think you can spare 2 hours each fortnights for at least 1 year to become a volunteer befriender. Email: volunteer@dorsetmind.uk.

News

Expert review of increased travel times risk

An expert review of 34 cases by Dorset’s most senior doctors and paramedics has concluded that increased travel times by ambulance would not have changed the outcomes for these patients at potentially higher risk.

Further information along with the review is available via DorsetsVision.

Need a Primary Care appointment out of hours?

Primary Care appointments in Dorset are now available between 8am and 8pm seven days a week, including Bank Holidays.

Appointments can be booked either by your local practice of by the 24/7 urgent care number 111 – see current campaign below.

Abbotsbury Road Practice closure and Weymouth and Portland update

Please see our news pages for an update on Abbotsbury Road GP Practice closure, the transfer of care for patients of the surgery and other news on general practice services in the locality.

What do you know about Integrated Care Systems? (ICS)

Find out how your local NHS and councils are working together on the Our Dorset website. You can also read about systems in other areas of The Kings Fund website – a year of integrated care.

Your Dorset newsletter

If you live in the Dorset County Council area, keep an eye out for the Your Dorset newspaper which contains the latest news from the council and is delivered free of charge to thousands of homes. The latest edition has some helpful information on how to stay well over the winter months including the role of pharmacies and importance of getting protected against flu. For more information, visit www.staywelldorset.nhs.uk.

Our of Hours Social Care in Dorset – contact information

If you have an urgent need for social work support or have information about a vulnerable adult during the evening or weekend, call 01305 858250.

If you have urgent information about a child or young person and need a social worker in the evening or on a weekend, call 01202 228866.

Current Campaigns – Improved access to general practice services across Dorset

A new service which covers 100% of the population of Dorset is improved access to general practice services. These are additional services to what a practice would usually provide within your area at a time and day most convenient to you. If you have a routine appointment but you can’t be seen by your practice during the week because you’re working, you can be seen by another GP at the weekend who will have full access to your medical records.

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