NHS England updated the Improvement and Assessment Framework for CCGs (CCG IAF) in November 2017.  The IAF replaces both the CCG Assurance Framework and CCG performance dashboard. In the Government’s Mandate to NHS England, this new framework takes an enhanced and more central place in the overall arrangements for public accountability of the NHS.

The new framework covers indicators located in four domains, which are:

Commissioning Support Services Assurance

An annual report is produced each year to demonstrate quality and work undertaken. This includes quarterly key performance indicators, outcomes from the staff survey and directorate running costs per head of population for the previous year.

The purpose of this report is to provide an annual overview and assurance on the work being undertaken by the commissioning support service in a clear and transparent way and to demonstrate quality and value for money for the activities performed.