#EngagingDorset to work better together

Written by Casey Townsend

Communications and Engagement Coordinator at Dorset CCG


I will be updating this page as we get new information to tell you more about the Integrated Care System Public Engagement Project.

This project is part of a wider movement to join up the way that your local NHS, Councils and Voluntary organisations work together. It is being funded and supported by NHS England.

Visit OurDorset if you want to know more about your local NHS and councils working together.


NHS England Public Engagement Discovery Workshop

Back in November 2018,  your local NHS, Councils,Voluntary organisations and local people came together to plan how to work together more effectively. It was called a ‘Discovery Workshop’. Specifically, for the purposes of communicating and engaging with people. The aim is to improve the way we all communicate with the public, and the way the public are involved in local projects and decision making.

NHS England selected Dorset to be the first of six pilots for this Integrated Care System Public Engagement Project.

What this means is that NHS England are supporting Dorset to work in a more joined up, coherent way. The project focuses particularly on how organisations can work together when communicating with the public, and when involving the public in decision-making processes

The day opened with presentations from NHS and Local Authority colleagues, which demonstrated how organisations have already started to collaborate and work together. We had peer support from NHS organisations across the country, including from NHS England, to facilitate, present and help to run the event.

The workshops then started, focussing on the three areas that had been identified as needing improvement. These areas were collaboration, communication and better use of existing information.

People were encouraged to read through a number of posters displaying the information about the areas for improvement and leave comments. There was then informed discussions and debates, lead by experienced facilitators around ideas for improvements and how engagement overall could be improved.

People commented in the feedback that it was a ‘great opportunity to meet colleagues across the system’; ‘really high standard of debate on theory and design principles’ and that they ‘enjoyed the dialogue and discussion’.

It was also noted that people ‘would like to see the outcomes of the event and what happens next. Did we/are we making a difference?’

In answer to this, the next step is for the feedback and suggestions to be collated by an external organisation. This report will be considered and an action plan drafted by the Implementation Planning Group on 20 December 2018. This action plan will then be considered and approved by the System Leadership Team. The action plan can then be implemented across the Integrated Care System and any learning from this can be widely shared.

I will write again when it has been decided how to progress from here.

If you have any questions please contact me at casey.townsend@dorsetccg.nhs.uk