With local practices being put under increased workload pressure and the NHS treating more patients than ever before, a new nationwide survey shows the vast majority of people in Dorset are positive about care they receive from their General Practice team.
When asked to describe the overall experience of their GP practice, nearly 90% of respondents from Dorset gave ratings of Very Good or Fairly Good.
The GP Patient Survey published by NHS England also found that eight out of ten people (81%) who completed the survey from the county were satisfied with the type of appointment they were offered the last time they needed to make one. This compares to the national average of 74%.
When responding to questions about out of hours’ care, 72% or people contacted an NHS service by telephone with around three quarters of people being positive about their out of hours’ experience.
Between January and April 2018, the GP Patient Survey 2018 compiled responses from almost 760,000 people across the country – including 10,073 people from Dorset – on their experience of healthcare services provided by GP surgeries, including access to GPs, making appointments, the quality of care received from GPs and other health professionals, waiting times, and satisfaction with opening hours and out-of-hours NHS services. The survey, which has been redesigned to better reflect patient experience and the changing shape of primary care, has also been extended to include 16-17 year olds for the first time.
Dr Forbes Watson is a local GP and Chair of NHS Dorset CCG “As a practising GP I am aware of the immense pressure that Primary Care continues to come under, so I am delighted that Dorset has received such a high number of positive responses in this survey. This is testament to the ongoing commitment of staff who work extremely hard to help deliver the care that people need when they need it.”
The GP Patient Survey data publications can be found at: https://gp-patient.co.uk/.