Dorset Clinical Commissioning Group
Get the right help over the bank holiday
18 August 2017

Getting the right care in the right place can help you get seen quicker and ease pressure on local emergency departments (A&E).  

If you are taken ill there are a number of ways to get help:

  • if you are not sure where to go or just need advice call NHS 111 which is free 24 hours a day, seven days a week
  • headaches, coughs and colds, upset stomach can be treated at a local pharmacy – pharmacists are clinically trained and have private consulting rooms
  • contact your usual GP for ongoing problems or persistent pain – if you can’t get an appointment, extra sessions will be running at some practices over the weekend
  • got a sprain, strain, cuts or bruises - visit your local minor injuries unit  
  • if you are in the Weymouth area call in at the Community Urgent Care Centre for assessment and treatment of non-life-threatening injuries and illness for adults and children
  • for life threatening emergencies attend your nearest emergency department or call 999 for an ambulance

Getting organised and thinking ahead can also help.

Stock up your medicine cabinet, so that you have self-help medicines such as a first aid kit, paracetamol and a thermometer, in case you need them whilst the pharmacies are closed. Your pharmacist will be able to advise you on what to keep in the house.

If you’re planning a trip, ensure you don’t run out of your prescribed medicines while you’re away. Let your GP practice and pharmacist know in plenty of time before your departure, as they may be able to arrange for your prescription to be processed earlier than usual.

If you have difficulty ordering your medicines, discuss with your pharmacist or GP practice to see how they can help you.