Your rights

Your rights2018-07-11T10:32:15+00:00

In order to exercise your rights under data protection law, we will need to check your identity for your security reasons.

You can contact us by emailing dataprotection.requests@dorsetccg.nhs.uk, or by writing to us at: NHS Dorset CCG, Vespasian House, Barrack Road, Dorchester, DT1 1TG

How to get a copy of your personal information

You can request a copy of your personal information from us, as well as why we hold that personal information, who has access to that personal information and where we got that personal information from at any time. This is known as the ‘right of subject access.’ Once we have received your request we will respond within 30 days.

NHS Dorset CCG does not directly provide health care services and therefore does not hold personal healthcare records. If you wish to have sight of, or obtain copies of your own personal health records, you will need to apply to your GP practice, the hospital or NHS organisation which provided your healthcare.

Letting us know if your personal information needs updating

You have the right to question any information we hold about you that you believe is wrong, out of date or incomplete. If you do, we will take reasonable steps to check its accuracy and correct it.

If you need to update your contact details, you can do so by contacting us using the details above.

If you want us to stop using your personal information

Information directly collected by the CCG

You have the right to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and the ‘right to erasure’ (or ‘right to be forgotten’).

We may be able to restrict the use of your personal information so that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.

You can ask us to restrict the use of your personal information if:

  • it is not accurate;

  • it has been used unlawfully but you don’t want us to delete it;

  • it is not relevant any more, but you want us to keep it for use in legal claims; or

  • you have already asked us to stop using your personal information but you are waiting for us to assess your request and confirm whether we are permitted to continue using the personal information under data protection law.

If you want to object to how we use your personal information, or ask us to restrict how we use it, please contact us using the details above.

Information not directly collected by the CCG, but collected by organisations that provide NHS services

The law allows some NHS bodies, particularly NHS Digital (Health and Social Care Information Centre) to collect and use patient data, which does not identify a person, to help Commissioners to design and procure the combination of services that best suit the population they serve. We may also share information with NHS England and NHS Digital. If you do not want your information to be used for purposes beyond providing your care you can choose to opt-out.

The NHS Constitution states ‘you have the right to request that your confidential information is not used beyond your own care and treatment and to have your objections considered’. There are several forms of opt-out available at different levels:

  • Type 1 opt-out
    If you do not want personal confidential information that identifies you to be shared outside your GP practice, for purposes beyond your direct care, you can register a type 1 opt-out with your GP practice. This prevents your personal information from being used other than in particular circumstances required by law, such as a public health emergency like an outbreak of a pandemic disease. Patients are only able to register to out-out at their GP practice. Records for patients who have registered a type 1 opt-out will be identified using a particular code that will be applied to your medical records that will stop your records from being shared outside of your GP Practice.

  • National opt-out
    NHS Digital is developing a new system to support the national data opt-out which will give patients more control over how confidential patient information is used. The system offers patients and the public the opportunity to make an informed choice about whether they wish their confidential patient information to be used just for their individual care and treatment or also used for research and planning purposes.

    Patients and the public who decide they do not want their confidential patient information used for planning and research purposes can now set their national data opt-out choice online by accessing the following link nhs.uk/your-nhs-data-matters..  There will be a non-digital alternative provided for patients and the public who can’t or don’t want to use an online system.  Individuals can change their mind at any time.  Existing Type 2 opt-outs (the option for a patient to register with their GP, to prevent their confidential patient information leaving NHS Digital) will be converted to the new national data opt-out.  Patients with type 2 opt-outs will be informed of this change individually.

If you want us to erase your personal information

If you feel that we should no longer be using your personal information, or that we are illegally using your data, you can request that we erase the personal information we hold on you. When we receive your request, we will confirm whether the personal information has been deleted or tell you’re the reason why it cannot be deleted. There may be legal reasons why we need to keep your personal information.

If you want to request that we erase your personal information, please contact us using the details above.

Obtaining your personal information in a portable format

You have the right to get copies of your personal information from us in a format that can be easily re-used. You can also ask us to pass on your personal information to other organisations. To request this, please contact us using the details above.

Your right to complain

If you are not satisfied with our response or believe that we are not processing your personal information in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) by emailing casework@ico.org.uk or telephoning 0303 1231113. Alternatively you can write to the ICO using the contact details set out on their website: https://ico.org.uk/global/contact-us.

Changes to this privacy notice

This privacy notice does not provide exhaustive detail of all aspects of NHS Dorset CCG’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed.

We regularly review our privacy notice. We will publish any updates on our website. You can request a copy of our privacy notice by using the details above.