Dorset Clinical Commissioning Group

Memory Support and Advisory Service

Weymouth and Portland View

Tel: 0300 123 1916

What is the Memory Support and Advisory Service?

It is a single Dorset-wide Memory Support and Advisory Service. 

The service is designed for anyone with memory loss or diagnosed with dementia and their carers across the whole of Dorset. People are able to refer themselves if they want to. It will ensure they get the local support from services they need to allow them to live well with dementia.

People going through the diagnosis process will be supported by a memory advisor to provide them with consistent support.

The new service will be provided by Alzheimer’s Society across Bournemouth, Poole and Dorset and will replace the current services.

Memory Advisors will work closely with GPs, the team that diagnose dementia and other partner organisations who provide complementary services to ensure people are supported throughout their journey.

What support services will be available? 

Alzheimer’s Society will be increasing the number of support and social groups it runs for people with dementia and carers. They will be looking to tailor these to the needs of people in each area. Services will include:

  • One-to-one support
  • Memory cafes
  • Training for carers
  • Pop up groups for people living with dementia and carers
  • They will also continue to support the creation of dementia friendly communities which have so far made a big impact in a number of communities in Dorset.

What does Dr Paul French think about the new service? 

Dr Paul French from NHS Dorset CCG said: “We are pleased to be working together with our local authority partners and Alzheimer’s Society to provide this new service. We are investing in this service as it is estimated that there are over 13,000 people affected by dementia in Dorset, and that figure is set to rise. It is important to offer another option to help GPs to support their patients to live well and independently for as long as possible, and also support the unsung heroes, their carers."

What do Alzheimer's Society think about the new service? 

Derek Dodd, Operations Manager for Alzheimer’s Society in Dorset and Somerset said: “We are thrilled to be delivering this service for people with memory loss or dementia and their carers. Time and again people tell us how frustrating it is having to re-tell their story to many different agencies and support organisations. This new Memory Support and Advisory Service will alleviate that burden for people and enable them to live well with dementia.

We want to reassure anyone currently using one of the memory support services in Dorset that they will continue to be supported by the new service”.

What do carers think about the new service?

Ann Almond, a carer for someone with dementia in Weymouth said: “This type of service would have made a big difference to our lives when we received the diagnosis of dementia. It’s not always easy to know who to talk to about this issue and it is tiring at a time when there is already a lot to deal with”.

Anyone concerned about their memory is encouraged to talk to their GP. For more information on support services in Dorset, please contact or telephone: 0300 123 1916.

 NHS Dorset Clinical Commissioning Group, Dorset County Council, Bournemouth Borough Council and Borough of Poole have teamed up with Alzheimer’s Society to provide this service. 

Revised Memory Gateway Pathway