Dorset Clinical Commissioning Group

Dorset's Crisis Care Concordat Action Plan

Hover over the organisations below to find out what Dorset's Crisis Care Concordat Action Plan means to each of the partners involved.

Partners in Dorset have now developed and agreed an action plan for improving the care for people in a mental health crisis as part of the Mental Health Crisis Care Concordat. Click Here to see Dorset's Mental Health Crisis Care Concordat Action Plan. 

Dorset CCG Quote

Dr Paul French: “We hope this action plan will reassure people in Dorset that improving mental health support and services is a priority of ours and our partners. The first action sets our ambitions high with the commitment to review mental health services in Dorset to ensure the services best meet support people with a mental illness and their carers and supporters. This shows how and when all parties will work together to make these improvements happen. We are really proud to be part of this and hope it is the start of many positive changes to mental health care in Dorset.”

Dorset Police Quote

Debbie Simpson, Chief Constable: "Protecting vulnerable people is a key priority for Dorset Police and the recent sign up to the crisis care concordat was, in my view, a significant milestone in working together to achieve an enhanced service for some of the most vulnerable people in society."

Dorset Mental Health Forum Quote

Becky Aldridge, Chief Executive: “As a local peer led organisation that is committed to empowering people with mental health problems to have a voice and be active participants in their own care, we welcome this partnership and the opportunity it presents to put people who access services at the heart of mental health services in Dorset.  Recognising individuals as assets and enabling lived experience to influence and support the development of local services is a fundamental step forward in improving the experience and outcomes of people with mental health problems.”

Dorset HealthCare Quote

Eugine Yafele, Mental Health Lead: “Since signing the Concordat we have underlined our commitment to working with our partners so that everyone receives urgent support should they need it. As well as launching a mental health street triage service with Dorset Police, we have been building on this example of good practice, working towards an ever more joined-up health and social service so patients receive the most appropriate form of care."

South West Ambulance Service Quote

Ken Wenman, Chief Executive: “The ambulance service is often the first point of contact for people in a mental health crisis. We are committed to providing the best care and support to these patients and by working closely with other agencies across the county, we can make sure that the most appropriate services are available.”

Rethink Mental Illness Quote

Mark Winstanley, Chief Executive: "When an individual with mental illness is in crisis it is vital that they receive timely and appropriate care. We are pleased to be working with our partners in Dorset to work towards ensuring people in crisis can experience a seamless service when they are their most vulnerable."

Dorset Police and Crime Commissioner Quote

Martyn Underhill, Police & Crime Commissioner for Dorset: "I have led a vigorous campaign to ensure that detainees and victims of crime with mental health problems receive the right care, at the right time and in the right place. The Mental Health Concordat brings partner agencies together under a joint approach for assessing and improving the care of people in mental health crisis. I am delighted that we are now in a position to develop local action plans to deliver the Mental Health Concordat’s principles. In Dorset, we have a pilot street triage scheme to improve mental health care for those in crisis and a Liaison and Diversion pilot in our custody suites. It’s important we adopt the concordat to ensure that our approach to this work is consistent.”

Dorset Fire and Rescue Quote

Darran Gunter, Chief Fire Officer: "Dorset Fire and Rescue Service is proud to be part of this action plan and help Dorset's most vulnerable residents lead safer lives.DFRS will contribute to the plan by ensuring relevant partners participate in Fire Fatality Case Conferences, that staff who visit the homes of Dorset's most vulnerable are trained to effectively support them and becoming part of integrated care programmes when an individual is at risk of being susceptible to a fire in their home."

Bournemouth Borough Council Quote

Councillor Blair Crawford, Portfolio holder for Mental Health Services: "this was an important step to ensure a joined-up approach to providing mental health services.Mental health has been for too long the poor relation to other services yet we know that up to a quarter of the population nationally can be affected by a mental health issue. It is important that we all work together to help those with a mental health crisis access the care they need when they need it and Bournemouth Borough Council is proud to be a part of this action plan.”

Royal Bournemouth and Christchurch Hospital

Tony Spotswood, Chief Executive: "We are here to provide excellent care to our patients which is why we have pledged to work closely with our partners to ensure those who have a mental health condition feel safe and supported when they need us most."

Poole Hospital Quote

Debbie Fleming, Chief Executive: “This agreement is a significant step forward in ensuring that all people with mental health needs receive appropriate support in a more joined up and systematic way I am delighted that Poole Hospital will be playing its full part in supporting those with complex needs to receive the right care and support” 

Borough of Poole Quote

Andrew Flockhart, Interim Chief Executive: "We are pleased to be working alongside our partners to help provide support to local people affected by mental health issues. We will continue to work to provide our residents with the best advice possible regarding the care and support available to them."

British Transport Police Quote

Philippa Smith, Suicide Prevention and Mental Health Team: "BTP welcomes being a part of the Concordat, working together and alongside our partner agencies to support those in crisis. As an advocate for the rail industry, when intervening in the care and well being of someone found within our jurisdiction in relation to suicidal behaviour and other mental health incidents on the railway, the protection and preservation of life will remain the most important duty of our officers and staff. The emphasis within the concordat on preventative healthcare through ‘up stream’ strategies is very welcome."

Dorset County Hospital Quote

Alison Tong, Dorset County Hospital NHS Foundation Trust’s Director of Nursing: “We are working closely with our partners in Dorset to ensure that people who need mental health support can access services promptly when and where they need them.”

NHS England Quote

Victor Trimble: "NHS England fully supports the action plans and principles behind the Crisis Care Concordat, which promotes closer Multi Agency working to provide more responsive services to patients who present in need."

Dorset County Council Quote

Debbie Ward, Chief Executive: “I wholeheartedly welcome the introduction of this important agreement. The county council is committed to ensuring people with a mental health condition are able to get the treatment, support and help they need to recover. We want to do everything we can to reduce the number of people experiencing a mental health crisis in the first place, and are fortunate to have Cllr Michael Bevan as our champion for mental health. The Concordat is the start of a new era of greater co-operation between local organisations, which will leave a lasting legacy for mental health in Dorset.”